The following advice will enable you to carry out quick, temporary
repairs. For safety reasons you should always contact
an approved Dealer as soon as possible.
| Using the RENAULT card |
POSSIBLE CAUSES |
WHAT TO DO |
| The RENAULT card does not lock
or
unlock the doors. |
Card battery is flat. |
Replace the battery. You can still lock/
unlock and start your vehicle. |
| Use of appliances operating on the
same frequency as the card (mobile
phone, etc.). |
Stop using the equipment or use the integrated
key. |
| Vehicle located in a high electromagnetic
radiation zone.
Vehicle battery flat. |
Use the key integrated in the card. |
| The vehicle is started. |
With the engine running, the card's locking/
unlocking device is blocked. Turn off the ignition. |
The following advice will enable you to carry out quick, temporary
repairs. For safety reasons you should always contact
an approved dealer as soon as possible.
| Using the remote control |
POSSIBLE CAUSES |
ACTION REQUIRED |
| The remote control does not
lock or
unlock the doors. |
The remote control battery is flat. |
Use the emergency key. |
| Use of appliances operating on the same
frequency as the remote control (mobile
phone, etc.). |
Stop using the devices or use the key. |
| Vehicle located in a high electromagnetic
radiation zone.
Discharged battery. |
Replace the battery. You can still lock/
unlock and start your vehicle. |
| The vehicle is started. |
With the engine running, the key's locking/
unlocking device is blocked. Turn off the
ignition. |
| The starter is activated |
POSSIBLE CAUSES |
WHAT TO DO |
| The instrument panel indicator
lights are
weak or fail to light up and the starter
does not turn. |
Battery terminals not tight,
battery terminals disconnected
or oxidised. |
Retighten or reconnect the terminals, or clean them if
they are oxidised. |
| Discharged battery or not
operational. |
Connect another battery to the faulty battery.
Do not push the vehicle if the steering column is
locked. |
| Faulty circuit. |
Consult an approved dealer. |
| The engine will not start. |
Starting conditions are not
fulfilled. |
Please refer to the information on "Starting, stopping
the engine". |
| The RENAULT card does
not work. |
Please refer to the information on "Starting, stopping
the engine" . |
| The engine cannot be switched
off. |
Card not detected. |
Please refer to the information on "Starting, stopping
the engine". |
| Electronic fault. |
Press the starter button quickly five times. |
| The steering column remains
locked. |
Steering wheel locked. |
Move the steering wheel while pressing the engine
start button or, depending on the vehicle, while turning
the key. |
| Faulty circuit. |
Consult an approved dealer. |
| On the road |
POSSIBLE CAUSES |
WHAT TO DO |
| Vibrations. |
Tyres not inflated to correct pressures,
incorrectly balanced or damaged. |
Check the tyre pressures: if this is not the
problem, have them checked by an approved
Dealer. |
| White smoke from the exhaust. |
In the diesel version, this is necessarily
a fault. Smoke may be caused by
particle filter regeneration. |
Please refer to the information on "Special
features of diesel versions". |
| Smoke under the bonnet. |
Short-circuit or cooling system leak. |
Stop, switch off the ignition, stand away
from the vehicle and contact an approved
dealer. |
| The oil pressure warning light comes
on: |
| while cornering or braking |
The level is too low. |
Top up the engine oil level |
| is slow to go out or remains lit
under acceleration |
Loss of oil pressure. |
Stop the vehicle and contact an approved
Dealer. |
| Steering becomes heavy. |
Assistance overheating.
Fault with the electric assistance
motor.
Fault in assistance system. |
Drive carefully at reduced speed, be aware
of the level of force in the steering wheel
needed to turn the wheels. Consult an approved
dealer. |
The engine is overheating. The coolant
temperature indicator is in the
warning zone and warning light
 comes on. |
Engine cooling fan not working. |
Stop the vehicle, switch off the engine and
contact an approved dealer. |
| Coolant leaks. |
Check the coolant reservoir: it should contain
fluid. If there is no coolant, consult an
approved dealer as soon as possible. |
| Coolant boiling in the coolant reservoir. |
Mechanical fault: damaged cylinder
head gasket. |
Stop the engine.
Contact an approved dealer. |
| Radiator: If there is a significant lack of coolant, remember
that it must never be topped up using cold coolant while
the engine is very warm. After any procedure on the vehicle which has
involved even partial draining of the cooling
system, it must be refilled with a new mixture prepared in the correct
proportions. Reminder: only products approved
by our Technical Department may be used for this purpose. |
| Electrical equipment |
POSSIBLE CAUSES |
WHAT TO DO |
| The wipers do not work. |
Wiper blades stuck. |
Free the blades before using the wipers. |
| Faulty electrical circuit. |
Consult an approved dealer. |
| Fuse damaged. |
Replace the fuse, refer to the information
on "Fuses". |
| The wiper does not stop. |
Faulty electrical controls. |
Consult an approved dealer. |
| Direction indicators flashing more
quickly. |
Blown bulb. |
See information on "Headlights: changing
bulbs" or "Rear and side lights: changing
bulbs". |
| The direction indicators do not work. |
Faulty electrical circuit or control. |
Consult an approved dealer. |
| Fuse damaged. |
Replace the fuse, refer to the information
on "Fuses". |
| The lights do not come on or go off. |
Faulty electrical circuit or control. |
Consult an approved dealer. |
| Fuse damaged. |
Replace the fuse, refer to the information
on "Fuses". |
| Traces of condensation in the headlights
or rear lights |
Traces of condensation may be a natural
phenomenon caused by variations
in temperature and humidity.
In this case, the traces will disappear
slowly once the lights are switched
on. |
|
| The front seat belt reminder light
comes on when the seat belts are
fastened. |
An object is stuck between the floor
and the seat and is disrupting the operation
of the sensor. |
Remove all objects from underneath the
front seats. |
|
